TESTIMONIALS ...... I had some time to kill and decided to stop in to Loudoun Guns. I was fortunate to arrive while Emily Miller, author of "Emily Got Her Gun" was in the store for a book signing. Before I got to speak with Emily, I was greeted by several staff members. Even though the store was crowded, I was given prompt attention. I had researched a particular small handgun but Joel expertly guided me to a similar weapon that would be better suited to my needs. The registration/background check process was smooth and very fast. Joel offered follow- up if needed. No pressure, fast service and a very nice selection of weapons, ammo and supplies will draw me back. As stated in another review, ammo prices are higher than say Gander Mountain, but it seemed other supplies are competitively priced. Finally, Joel took notice of my retired military ID as I pulled out my credit card for purchase and said "thank you for your service". He has now created a "customer for life". -Lee "Went in and purchased a new Daniel Defense Quad-rail for my rifle. Had it in stock and installed it on the spot. Excellent staff (Joel T.) and selection .... Been a customer for 15 years and never had a bad experience". -Craig "Service was quick and friendly. My husband described it as one of the more professional gun shops he's encountered in Northern Virginia - and I think, with a visit to Loudoun Guns, he's hit just about all of them." -Colleen "As a first time firearm buyer, I had a great experience purchasing my S&W M&P 9mm. I have kept tabs with them over the last few weeks about availability of the M&P 9's, every associate I've dealt with has been very helpful and pleasant. Thank You Loudoun Guns for a great first purchase experience. You have a customer for life." -Josh "We were impressed with the selection here compared to another shop in Chantilly and were treated great even though it was Christmas Eve, the store was crazy busy, and they've seen demand go up in the past few weeks. Lots of models were sold out, but the staff was knowledgeable, helpful, and down-to-earth. The prices were reasonable despite the spike in demand/decreasing supply compared to the gun show. We've bought two guns here, one of them being relatively hard to find. Prices are average, but overall the staff is friendly. And even though their receipts state that all sales are final, they've gladly exchanged accessories or given us store credit without any hassle on multiple occasions." -Sara "Walked into the store, was greeted immediately, and got great service. Price for the gun I was looking for was $50 less than in Ashburn (and this weapon is in high demand last few months). Huge selection-- they had every model I wanted to compare. In general, very positive experience." -William "Great place to find what you're looking for. Clean, organized, and not only well stocked but well priced. The staff was very knowledgeable and professional. Fast friendly service! Will definitely be back and would recommend to anyone!!" -Eric "This is a very good store. It is clean, well lit, open, and well stocked as can be based on supply and demand lately. Not store has everything nowadays. There is plenty of staff, including several nice, helpful, and knowledgeable ladies. No gun store commandos that I could see anywhere. An amazing selection of holsters and other items." -Peter
"Excellent selection of products, and a very knowledgeable and supportive staff. I visit frequently, and have purchased several firearms and various accessories from them over the past few years. In more recent times they were the only ones who had specific calibers of ammunition I needed available for sale. The service is great - the gunsmith has helped me with a couple issues recently, with very quick turn-around time every time." -Bob "I love this place! The folks are friendly and helpful. The prices are higher than you'll find on the Internet but it's great to a get a feel for the merchandise before buying and I don't mind paying the extra money to be able to do that." -Jason "I have purchased a number of handguns over the last year and had nothing but positive experiences. Have had at least 4 of the regular guys wait on me and all were friendly and quick to come over to see how they could help me. Even when I have stopped in to look at something other than the large selection of guns there has always been someone who has come over to see if I needed assistance. I have waited 5-10 minutes once when I stopped in and the place was very busy, but that is to be expected with the way things are right now. Gonna get another pistol in the near future and that is where I imagine that I will go." -Wayne "I purchased a gun online (LG's suppliers were sold out) and had it shipped to Loudoun Guns. The service I received was great. I am a newbie gun owner and the staff really took care of me. I was nervous going in, but left a happy customer." -Karen |